⚡ 24/7 Emergency Storm & Leak Response — Delaware's Trusted Roofer — Call Now: (302) 314-1025

Delaware's Trusted Roofing & Construction Experts

Protect What
Matters Most.

Home Fortress brings over 25 years of combined crew experience to every Delaware rooftop. From full replacements to storm damage — we build lasting protection for your home.

✔ 25+ Yrs Combined Experience ✔ Lifetime Warranty ✔ Insurance Claims Specialist → 🏡 Family Owned & Operated — Delaware Born & Raised 🎖️ Military & First Responder Discounts Available
📞 (302) 314-1025

Free Roof Inspection

No pressure. No cost. A specialist will contact you within 24 hours.

100% Free. No commitment. We respond within 24 hours.

You're All Set!

A Home Fortress specialist will call you within 24 hours to schedule your free inspection. Thank you for trusting us with your home!

0+Yrs Combined Experience
100%Licensed & Insured
24/7Emergency Response
🏡Family Owned & Operated
Certified Partners:
Owens Corning
GAF Certified
CertainTeed
ProVia
Velux

What We Do

Complete Home
Exterior Services

From roof to door — Home Fortress delivers expert craftsmanship on every project. Delaware's one-stop contractor for all exterior home protection.

Roofing

Full replacements, repairs & inspections. Owens Corning preferred installer with lifetime warranty options available.

Explore Roofing →

Siding

Vinyl, fiber cement, and composite siding that enhances curb appeal and insulates your Delaware home for decades.

Get a Free Estimate →

Windows

Energy-efficient window replacement that lowers utility bills, improves comfort, and modernizes your home.

Get a Free Estimate →

Doors

Entry, patio, and storm door installation built for security, energy efficiency, and lasting curb appeal.

Get a Free Estimate →

Gutters

Seamless gutter installation and full replacement. Protects your home's foundation, siding, and landscaping from water damage.

Get a Free Estimate →

Skylights

Skylight installation and replacement using Velux systems. Brings natural light in while maintaining a weathertight, properly flashed seal.

Get a Free Estimate →

Why Home Fortress

Your Home
Deserves a Fortress

25+ years of combined crew experience backing every nail, every shingle, every project. We treat your home like our own.

01

Free Inspections & Estimates

No pressure, no gimmicks. A certified inspector assesses your project and delivers a transparent, itemized quote at no cost.

02

Insurance Claim Specialists

Storm damage? We work directly with your insurance company to maximize your claim. Most customers pay deductible only.

03

Lifetime Warranty

Every installation is backed by our lifetime warranty. Premium manufacturer warranties available on qualifying systems.

04

25+ Years Combined Experience

Our crew brings decades of real-world roofing experience to Delaware homes. You're not a training ground — you're a priority.

🎖️

Military & First Responder Discounts

We proudly honor those who serve our country and community. Active military, veterans, and first responders receive a special discount on all services. Thank you for your service.

Delaware's Trusted Roofer

How It Works

Simple. Fast.
Done Right.

From first call to final walkthrough — zero hassle, zero surprises.

1

Free Inspection

Submit the form or call. We dispatch a certified inspector same-week at your convenience.

2

Custom Estimate

Transparent, itemized quote — no hidden fees. Storm damage? We help file your insurance claim.

3

Expert Installation

Licensed crew, premium materials, spotless cleanup. Most projects complete in 1–2 days.

4

Final Walkthrough

We inspect every detail with you. Your home is fortress-strong, guaranteed.

Storm Damage?
We've Got Delaware Covered.

Don't wait — moisture compounds fast. Get a free inspection from a certified Home Fortress specialist today.

🎖️ Honoring Those Who Serve — Special discounts available for active military, veterans, and first responders. Thank you for your service.
📞 (302) 314-1025

Where We Serve

Serving All of
Delaware

Proud to be a local Delaware company. From Wilmington to Dover — if you're in the First State, we're your roofer.

Wilmington 19801–19810
Newark 19702–19713
Middletown 19709
Bear 19701
Smyrna 19977
Dover 19901–19904
Odessa 19730
Townsend 19734
Hockessin 19707
Claymont 19703
New Castle 19720–19721
Glasgow 19702
Brookside 19713
Milford 19963
Seaford 19973
Millsboro 19966
Lewes 19958
Rehoboth Beach 19971
Elsmere 19805
Edgemoor 19809

We Come to You

Free on-site inspections throughout Delaware. Same-week scheduling available. 📞 (302) 314-1025
📞 Call NowFree Estimate
⚡ 24/7 Emergency Storm & Leak Response — Delaware — Call Now: (302) 314-1025

Delaware Roofing
Services

From emergency repairs to full roof replacements — Home Fortress delivers expert roofing built for Delaware weather. Owens Corning preferred installer, lifetime warranty options, insurance claim specialists.

📞 (302) 314-1025

Roofing Services

Everything Your
Roof Needs

Full Roof Replacement

Complete tear-off and replacement using premium shingle systems. We handle everything from materials to cleanup — most jobs done in a single day.

Roof Repair

Leaks, missing shingles, flashing issues, storm damage — we diagnose and repair fast. Same-week availability, 24/7 emergency response.

Storm Damage & Insurance Claims

We inspect, document, and advocate with your insurer to maximize your claim. Most Delaware customers pay deductible only.

Roof Inspection

Annual or pre-sale inspections catching issues before they become expensive. Certified inspector, detailed written report, honest recommendations.

Our Preferred Manufacturer

Why We Lead With
Owens Corning

We install all major shingle brands, but Owens Corning leads every recommendation — superior protection, energy efficiency, and the strongest warranties in the industry.

Get Started

Free Roof
Inspection Today

No cost, no pressure. We'll come to your Delaware property and give you a transparent, itemized estimate within 24 hours.

✔ 25+ Yrs Combined Experience✔ Insurance Specialists✔ Lifetime Warranty

Request Inspection

A Delaware roofing specialist contacts you within 24 hours.

📞 Call NowFree Estimate
⚡ Owens Corning Preferred Installer — Delaware — (302) 314-1025

Fortress Roofing
Systems

Every Home Fortress roofing system is built on Owens Corning's industry-leading shingle technology. Choose from three tiered packages designed to fit every budget — backed by some of the strongest warranties available. We install all major brands, but Owens Corning is our first recommendation for good reason.

📞 (302) 314-1025

Fortress Roofing Systems

Choose Your
Protection System

Every Home Fortress roofing system is built with premium Owens Corning materials and installed by our certified crew. Choose the package that fits your home and budget — we'll walk you through every option during your free inspection.

Entry Level

Fortress Core

Owens Corning Oakridge® Shingles

Our entry-level system built to last. The Oakridge shingle delivers reliable dimensional protection and clean curb appeal at a practical price point — a smart investment for any Delaware homeowner.

  • Owens Corning Oakridge® dimensional shingles
  • Limited lifetime shingle warranty
  • Wind resistance up to 110 mph
  • Wide color selection
  • Professional installation & cleanup

Fortress Shield

Owens Corning Duration® Series

Our best value system and most popular choice. The Duration series features patented SureNail® Technology for superior wind resistance and dimensional beauty — the package most Delaware homeowners choose.

  • Owens Corning Duration® shingles with SureNail® Technology
  • Limited lifetime shingle warranty
  • Wind resistance up to 130 mph
  • 40+ color options
  • StreakGuard® algae resistance
  • Professional installation & cleanup
Premium

Fortress Elite

Owens Corning TruDefinition® Duration® or Berkshire®

Our premium system with enhanced warranties and upgraded accessories throughout. Built for homeowners who want the absolute best — maximum protection, premium aesthetics, and the strongest coverage available.

  • TruDefinition® Duration® or Berkshire® designer shingles
  • Enhanced warranty coverage
  • Upgraded underlayment & accessories
  • Wind resistance up to 130 mph
  • Premium hip & ridge cap
  • Ice & water barrier upgrade
  • Professional installation & cleanup

Why Owens Corning?

SureNail® Technology

Patented nailing strip ensures proper placement for industry-leading wind resistance on every install.

Lifetime Warranty

Most OC lines carry a limited lifetime warranty that transfers to new owners, adding real resale value to your home.

Algae & Weather Resistance

StreakGuard® protection fights algae growth, a common problem in Delaware's humid Mid-Atlantic climate.

Get Started

Free Fortress System
Estimate

Tell us about your home and we'll recommend the right Fortress Roofing System with a free, no-obligation quote.

📞 Call NowFree Estimate
⚡ 24/7 Emergency Storm & Leak Response — Delaware — Call Now: (302) 314-1025
🏗️
🔨 Coming Soon

Portfolio &
Project Gallery

We're a growing Delaware company building out our project portfolio. Before & after photos, completed installs, and customer spotlights are on the way.

In the meantime — call us or get a free estimate and experience the Home Fortress difference firsthand.

📞 (302) 314-1025
⚡ 24/7 Emergency Storm & Leak Response — Delaware — Call Now: (302) 314-1025

Insurance Claim
Guide

Navigating a roofing insurance claim can feel overwhelming. Home Fortress has guided hundreds of Delaware homeowners through the process — the right way. Here's exactly what to expect from start to finish.

✔ We Meet Your Adjuster On-Site ✔ Scope of Loss Auditing ✔ Honest Damage Assessment 🏡 No Claim Filed Unless It's Legitimate
📞 (302) 314-1025

The Process

How Insurance Restoration
Actually Works

Every step below is how Home Fortress approaches every single claim — with honesty, documentation, and your best interest in mind.

01

Free On-Site Damage Assessment

Before anything else, we come to your home and assess the damage ourselves — at no cost to you. During this inspection we identify what shingle system is currently on your roof, whether it's still in production or has been discontinued, and most importantly, whether the damage is the result of a legitimate storm event or simply wear and tear over the years.

This step matters more than most homeowners realize. Some contractors will encourage you to file a claim regardless of what they find — just to generate work. That's not how we operate. If the damage isn't claim-worthy, we'll tell you straight. If it is, we'll document everything thoroughly and walk you through the next steps with clear, honest expectations.

💡 Document the damage yourself too — photos and videos with timestamps go a long way when working with your insurance company.
02

Filing the Claim

Once we've confirmed legitimate storm damage, it's time to contact your insurance provider and file the claim. You'll want to have your policy number ready. When you call, make sure you collect the following before hanging up:

  • Your claim number
  • Your assigned adjuster's name
  • Your adjuster's direct phone number and email
  • The expected callback timeframe

Typically, your adjuster will contact you within 24 to 48 hours to schedule a time to come out and assess the property. Keep in mind that insurance companies handle a high volume of claims — especially after major storms — so stay patient but stay on top of follow-ups. This is your claim and your home. Don't be afraid to follow up if you haven't heard back.

💡 Insurance carriers prefer to limit direct communication with contractors. It's important that you as the homeowner stay engaged and follow up directly with your adjuster throughout the process.
03

The Adjuster Visit — We're There With You

This is one of the most important steps — and one where having Home Fortress in your corner makes a real difference. We will meet your adjuster on-site during their inspection. We'll walk the roof together, review our damage documentation, point out every storm-related issue, and make sure nothing gets missed or overlooked.

Adjusters are professionals doing their job, but they're also representing the insurance company's interests. Having a certified contractor present — one who knows exactly what to look for and how to document it — ensures that the scope of damage is accurately represented from the start.

After the adjuster completes their inspection, they'll compile their findings and you can typically expect to hear back from your carrier within approximately one week with their decision.

💡 Be present during the adjuster visit if at all possible. The more you're involved, the smoother the process goes.
04

Claim Approval & Scope of Loss Review

If your claim is approved, the insurance company will issue a Scope of Loss report — a detailed breakdown of what they've agreed to cover and the dollar amounts assigned to each line item. This document is critical and most homeowners don't fully understand what's in it.

Home Fortress will audit that scope of loss report on your behalf. We review every line item to make sure the coverage issued is accurate, complete, and sufficient to do the job correctly. If anything is missing, underpaid, or incorrectly assessed, we'll work with your carrier to get it corrected before a single shingle comes off your roof.

💡 Never sign off on a scope of loss without having a trusted contractor review it first. Underpaid scopes are common — especially on older roofs.
05

Agreement & Project Start

Once we've reached an agreement with your insurance company on the scope and cost of the project, we schedule your installation. As the homeowner, your financial responsibility is typically limited to your deductible and the cost of any upgrades or additions you choose to make beyond what insurance covers — such as upgrading to a higher-tier shingle system or adding new accessories.

From there, our crew gets to work. We handle everything — material delivery, installation, cleanup, and a final walkthrough with you to make sure every detail meets our standard before we call the job complete.

A Few Tips for a Smooth Claims Process

📋

Be Honest

Always be straightforward with your insurance provider. Misrepresenting damage — or filing a claim for wear and tear — can result in denial or policy cancellation. File only when the damage is legitimate.

📞

Stay Communicative

Your insurance company handles thousands of homeowners. Be proactive, follow up regularly, and don't assume no news is good news. The squeaky wheel gets the grease.

Have Patience

This is not an overnight process. From the initial inspection to project completion, a well-handled insurance claim typically takes several weeks to a couple of months. Set the right expectations and the process will feel much smoother.

📸

Document Everything

From the moment you notice damage, start documenting. Photos, videos, dates, names, and conversations — keep a record of it all. This protects you throughout the entire process.

🤝

Partner With Experience

Home Fortress has worked extensively in insurance restoration and has partnered with carriers to get projects done correctly and efficiently. Experience matters when navigating a claim.

Approach It the Right Way

The contractors who push you to file a claim before they've even looked at your roof are not looking out for you. We assess first, advise honestly, and file only when it's the right call for your home.

Think You Have
Storm Damage?

Let us come out and give you an honest assessment — completely free. We'll tell you exactly what we see and what your options are.

📞 (302) 314-1025

Get Started

Free Storm Damage
Inspection

No cost, no pressure. We come out, assess your roof honestly, and walk you through exactly where you stand — before you ever call your insurance company.

✔ We Meet Your Adjuster ✔ Scope of Loss Auditing ✔ Most Customers Pay Deductible Only

Request Inspection

A Home Fortress specialist will contact you within 24 hours.

📞 Call NowFree Inspection
⚡ 24/7 Emergency Storm & Leak Response — Delaware — Call Now: (302) 314-1025

About
Home Fortress

A Delaware company built on integrity, community, and a commitment to protecting the homes of our neighbors. Here's our story.

Our Founder

Meet Randy
Shepheard

Randy Shepheard is a born and raised Middletown, Delaware native — a proud Appoquinimink High School graduate who has spent his entire life rooted in this community. After earning a business degree from the University of Delaware, Randy took a path that would give him a uniquely well-rounded perspective on the home services industry and what Delaware homeowners truly need.

Randy's career began in the restaurant industry, where he learned firsthand what it means to deliver genuine hospitality — that every interaction is an opportunity to leave someone better than you found them. That people-first mindset never left him.

He went on to build a successful career in real estate with Patterson Schwartz Real Estate, one of Delaware's most respected firms. Working as a realtor gave Randy an intimate understanding of what a home means to a family — not just as a structure, but as an investment, a sanctuary, and a legacy. He saw firsthand how roof condition could make or break a transaction, and how homeowners were often left confused or taken advantage of when it came to exterior repairs.

Randy then spent several years working for roofing and exterior construction companies, learning the craft from the ground up — literally. He studied materials, installation methods, insurance restoration processes, and what separates a company that truly delivers from one that just collects a check.

That experience gave him one clear conclusion: Delaware homeowners deserved better. A company that combines real craftsmanship with honest communication, fair pricing, and the kind of customer service that actually makes people feel taken care of. So he built it.

"I've spent my whole career serving people in this community — in restaurants, in real estate, and now in roofing. At Home Fortress, we treat every home like it's our own, because to us, that's exactly what it is."

— Randy Shepheard, Founder

Follow Us on Facebook
🏡

Born & Raised Here

Middletown, Delaware isn't just where Randy works — it's where he grew up, went to school, and built his life. When you call Home Fortress, you're calling a neighbor.

🎓

Education & Background

  • Appoquinimink High School
  • University of Delaware — Business
  • Patterson Schwartz Real Estate
  • Restaurant Industry Leadership
  • Roofing & Exterior Construction
🎖️

Our Commitment

Family owned and operated. Honest assessments. Fair pricing. Premium materials. And a standard of customer service that reflects everything Randy learned across a career spent serving people — from the dining room to the closing table to the rooftop.

Connect With Us

Follow Us on Facebook

Ready to Work With
a Team You Can Trust?

Get a free inspection from Randy and the Home Fortress crew. No pressure, no gimmicks — just honest work from your Delaware neighbors.

📞 (302) 314-1025
📞 Call NowFree Estimate
⚡ 24/7 Emergency Storm & Leak Response — Delaware — Call Now: (302) 314-1025

Delaware Roofing
Blog & Resources

Helpful tips, guides, and honest advice from Home Fortress — Delaware's trusted local roofing experts.

Latest Articles

Roofing Tips &
Homeowner Guides

🏠
Roof Replacement 5 min read

Is It Time to Replace Your Roof? Signs Every Delaware Homeowner Should Know

From shingle age to energy bills — we break down exactly what to look for before a small problem becomes an expensive emergency.

Read Article →
⛈️
Storm Damage 6 min read

Storm Damage 101: What Delaware Homeowners Need to Know After a Major Storm

Wind, hail, fallen trees — Delaware storms are no joke. Here's exactly what to do in the hours and days after storm damage hits your home.

Read Article →
📞 Call NowFree Estimate
⚡ 24/7 Emergency Storm & Leak Response — Delaware — Call Now: (302) 314-1025

Is It Time to Replace
Your Roof?

Signs Every Delaware Homeowner Should Know — Before a Small Problem Becomes a Big Bill

🏠 Roof Replacement 📍 Delaware Homeowners ⏱️ 5 Min Read

Your roof is the single most important protective system on your home. It takes a beating every single day — sun, rain, snow, wind, and everything Delaware's Mid-Atlantic climate throws at it. And like most things that work quietly in the background, it often gets ignored until something goes wrong. The problem is, by the time you notice a problem, it's usually already cost you more than it had to.

How Long Should a Roof Actually Last?

This is one of the most common questions we get, and the honest answer is: it depends on the shingle.

The most common roofing material on Delaware homes is the 3-tab asphalt shingle. Manufacturers often rate these as 20-year shingles — but here's what they don't advertise on the package: in Delaware's climate, you're realistically looking at 10 to 15 years of true performance.

Why? Delaware sits in a Mid-Atlantic climate zone that deals with significant temperature swings, high humidity, heavy rainfall, ice, and periodic severe storms. That thermal cycling — the constant expansion and contraction as temperatures change — is hard on 3-tab shingles. The granules wear off faster, the shingles become brittle, and the sealant strips fail prematurely.

Architectural (dimensional) shingles, like those in the Owens Corning Duration® series, are a significant upgrade — thicker, heavier, and designed to handle our climate far better, with realistic lifespans of 25–30+ years when properly installed.

💡
Quick Rule of Thumb: If your roof has 3-tab shingles and is 10 years or older, it's worth having it professionally inspected — even if it looks fine from the ground. Problems often start under the surface long before they show up as a leak.

5 Signs It's Time for a Roof Replacement

1. Your Shingles Are Curling or Cupping

Take a look at your roofline from the ground. If shingle edges are turning up (cupping) or the middle is buckling upward (clawing), your shingles are at the end of their life. This is a sign of moisture imbalance, age-related wear, and in some cases poor original installation. Once shingles start curling, they lose their ability to shed water properly — and water intrusion follows.

2. You're Finding Granules in Your Gutters

Asphalt shingles are coated with granules that protect the underlying material from UV rays and weather. As shingles age, those granules shed — and they end up in your gutters. If you're cleaning your gutters and finding what looks like coarse, dark sand, that's shingle granule loss. A little is normal; a lot means your shingles are deteriorating and losing their protective capability.

3. You Have Missing or Broken Shingles

Individual shingles can be replaced — but if you're seeing multiple missing or cracked shingles across your roof, it's usually a sign of systemic failure, not isolated damage. At that point, patching becomes a never-ending game of whack-a-mole, and a full replacement is almost always more cost-effective in the long run.

4. Your Roof is Sagging

This is a serious red flag. Sagging indicates structural issues — typically with the decking (the wooden boards under your shingles) or the rafters below. This can result from long-term moisture infiltration, rot, or in extreme cases, weight issues from ice damming. A sagging roof needs immediate professional attention.

5. You're Seeing Daylight in Your Attic — or Finding Moisture

If you can see streaks of daylight in your attic, or you're finding water stains on your attic insulation, rafters, or ceiling boards, water is getting in. Even small amounts of moisture intrusion over time cause serious damage — rot, mold, insulation degradation, and eventually structural compromise.

⚠️
The Cost of Waiting: A roof replacement typically runs several thousand dollars. But if water intrusion reaches your decking, rafters, or interior walls, you're looking at wood rot, mold remediation, and potentially structural repairs that can multiply that cost several times over. Acting early almost always saves money.

Why Being Proactive Saves You Money

We understand that a roof replacement feels like a big expense. But consider what happens when you wait too long:

  • Wood rot spreads. Once moisture reaches the decking, it doesn't stay contained. Rot spreads to adjacent boards and eventually to your rafters and framing — all of which adds cost to the replacement.
  • Mold grows fast. Delaware's humid summers create ideal conditions for mold once moisture is present. Mold remediation is expensive and disruptive.
  • Energy costs rise. A failing roof compromises your attic's thermal envelope, making your HVAC system work harder and your utility bills climb.
  • Insurance complications. If an insurer determines damage resulted from prolonged neglect rather than a covered event, your claim can be denied.
  • Home value takes a hit. With years of real estate experience, Randy has seen deals fall apart over roof condition. A compromised roof shows up on inspections and kills buyer confidence.

What to Do Next

If any of the signs above sound familiar, the smartest move is a professional inspection. At Home Fortress, we come out, get on the roof, and give you an honest assessment — no pressure, no sales tactics. We'll tell you exactly what we see, whether that's "you've got a few more years" or "here's what we'd recommend and why."

That's a promise we make to every Delaware homeowner we visit.

Ready for a Free Inspection?

We'll Tell You Exactly
Where You Stand

📞 (302) 314-1025
📞 Call NowFree Estimate
⚡ 24/7 Emergency Storm & Leak Response — Delaware — Call Now: (302) 314-1025

Storm Damage 101:
What to Do After a Storm

What Delaware Homeowners Need to Know in the Hours and Days After Major Storm Damage

⛈️ Storm Damage 📍 Delaware ⏱️ 6 Min Read

Delaware gets hit. Nor'easters, summer thunderstorms, hail events, and the occasional tropical remnant — our state sees the full spectrum of severe weather. And every time a major storm rolls through, thousands of homeowners are left wondering the same thing: did my roof take a hit, and what do I do now?

This guide walks you through exactly what to do — step by step — so you protect your home, your finances, and your insurance claim from the moment the storm passes.

Step 1: Stay Safe First

Before you do anything else, make sure it's safe. Don't go on your roof immediately after a storm — wet surfaces, downed power lines, and unstable debris create real hazards. Do a visual inspection from the ground and from inside your attic if accessible. Note anything obvious: missing shingles, visible holes, water stains on ceilings, or dented gutters.

Step 2: Document Everything Immediately

Time-stamped photos and videos are your best friend in an insurance claim. Start documenting as soon as it's safe to do so:

  • Photograph your entire roof from multiple ground angles
  • Document dented gutters, damaged siding, broken windows
  • Take photos inside your attic if you see daylight or moisture
  • Note the date and any weather reports from that day
  • Keep records of any emergency tarping or temporary repairs

The more documentation you have, the stronger your claim. Insurance companies love to see evidence gathered immediately after the event — it proves the damage is storm-related and not pre-existing.

📸
Document before any cleanup. Once you remove debris or make repairs, you lose evidence. Take photos first, then address immediate safety issues.

Step 3: Call a Trusted Roofing Contractor — Before Your Insurance Company

This is the step most homeowners get backwards. The instinct is to call insurance first — but we recommend calling a professional roofer first to get an honest, independent assessment of what's actually damaged.

Here's why that matters: your insurance adjuster works for the insurance company. Their job is to accurately — but efficiently — assess claims. Having a contractor who knows what legitimate storm damage looks like, who can identify issues the adjuster might miss, and who can document everything properly is a major advantage when it comes to getting a fair settlement.

At Home Fortress, we come out, inspect your roof thoroughly, and give you an honest report of what we find. If it's legitimate storm damage, we help you file and we meet the adjuster on-site. If it's wear and tear rather than storm damage, we'll tell you that too — because filing a claim for non-covered damage isn't just a waste of time, it can actually hurt your policy.

Step 4: File Your Claim Promptly

Most insurance policies have time limits on filing storm damage claims — typically anywhere from one to three years after the event, though some policies are stricter. Don't wait. Once you've had a contractor assess the damage, file your claim promptly. Have the following ready:

  • Your insurance policy number
  • Date of the storm event
  • Photos and documentation you've gathered
  • Your contractor's assessment and contact info

Step 5: Don't Sign Anything — Yet

After a major storm, you'll often see contractors going door to door offering quick inspections and asking you to sign an Assignment of Benefits or similar documents. Be cautious. Some of these are legitimate — many are not. Never sign over your insurance benefits to any contractor before you fully understand what you're agreeing to and before you've confirmed they're licensed, insured, and reputable.

A trustworthy contractor will never pressure you to sign immediately. They'll inspect the damage, give you a written report, answer your questions, and let you make an informed decision.

⚠️
Storm Chaser Warning: After major Delaware storms, out-of-state contractors flood the area offering quick fixes and big promises. Many are unlicensed, uninsured, and gone before you realize the work was substandard. Always verify a contractor's Delaware license and insurance before any work begins.

What Typical Storm Damage Looks Like

Not all storm damage is obvious. Here's what a professional inspection looks for:

  • Hail damage: Random circular bruising or dents on shingles, dented gutters and downspouts, damaged window screens and AC units
  • Wind damage: Lifted, creased, or missing shingles — particularly on ridge lines and edges where wind gets underneath
  • Impact damage: Holes or cracks from fallen branches or debris
  • Granule loss: Concentrated granule loss in impact patterns (as opposed to uniform age-related loss)
  • Flashing damage: Bent or separated flashing around chimneys, vents, and skylights

The Bottom Line

Storms are stressful. The aftermath shouldn't be. Having a trusted local contractor — someone who knows Delaware homes, knows how to document storm damage, and knows how to work with insurance companies — makes the entire process significantly easier and often results in a better outcome for you as the homeowner.

If your home was recently hit by a storm, call Home Fortress. We'll come out, assess the damage honestly, and walk you through your options — at no cost to you.

Storm Damage? We're Ready.

Free Storm Damage
Inspection — Call Today

📞 (302) 314-1025
📞 Call NowFree Estimate
⚡ 24/7 Emergency Storm & Leak Response — Delaware — Call Now: (302) 314-1025

CertainTeed Siding
Built for Delaware Homes

Your siding is the first thing people see — and the first line of defense against Delaware's weather. Home Fortress installs CertainTeed siding exclusively, because we refuse to put our name on anything less than the best.

✔ Lifetime Limited Warranty ✔ PermaColor® Fade Protection ✔ Installed by Certified Pros 🏡 Delaware's Trusted Siding Contractor
📞 (302) 314-1025

Our Siding Partner

Why We Choose
CertainTeed

Not all siding is created equal — and in Delaware's Mid-Atlantic climate, what you put on your walls matters. We've worked with multiple manufacturers and there's one we keep coming back to: CertainTeed.

CertainTeed has been a building industry leader for over 100 years. Their siding systems are engineered specifically for the kind of weather our homes see — high humidity, intense summer heat, freezing winters, and everything in between.

Every product line comes with a Lifetime Limited Warranty including PermaColor® Lifetime Fade Protection — transferable if you sell your home.

CertainTeed Saint-Gobain
Lifetime Limited Warranty
PermaColor® Lifetime Fade Protection — transferable to new owners on all product lines
🛡️
Weather Defense
Engineered to resist wind, moisture, UV rays, and temperature extremes without warping, cracking, or fading over time.
🎨
40+ Color Options
TrueTexture™ and ColorMax technology deliver rich, realistic color baked into the vinyl — not just painted on. Colors stay vibrant for the life of the product.
🔧
Virtually Zero Maintenance
No painting, staining, or sealing ever. Occasional rinse with a garden hose is all CertainTeed siding needs to look like new.

CertainTeed Product Lines

Find the Right
System for Your Home

Every home is different. During your free estimate, we'll walk you through each option and help you find the right fit for your style, your home, and your budget. Here's what we install:

⭐ Most Popular

Monogram® Vinyl Siding

Premium vinyl siding that captures the look of natural cedar boards with zero maintenance. CertainTeed's flagship line — the product we recommend most for Delaware homes.

Warranty
Lifetime Limited
PermaColor® Fade Protection
Transferable
Monogram® Dutch Lap / Clapboard

Styles Available

  • Dutch Lap / Clapboard — The classic American siding profile. Horizontal beveled boards with a deep shadow line that adds dimension and timeless character to any home.
  • Double 4" & Double 5" Profiles — Classic proportions that suit colonial, cape cod, craftsman, and contemporary styles.
  • Beaded Profile — A decorative rounded groove that adds a refined, cottage-inspired character to the exterior.

Key Technologies

TrueTexture™
Molded from real cedar boards for authentic wood grain
CertaLock™
Patented snap-lock system for secure installation
RigidForm™
Rolled-over nail hem adds structural rigidity
ColorMax™
Color embedded throughout — never just surface paint
💰 Best Value

MainStreet® Vinyl Siding

Traditional European-inspired profiles with full CertainTeed quality and a lifetime warranty. Our top recommendation for full home re-siding on a defined budget — no compromises on quality.

Warranty
Lifetime Limited
PermaColor™ Fade Protection
Transferable

Styles Available

  • Clapboard (Traditional Dutch Lap) — The most recognizable siding profile in America. Clean, classic horizontal lines available in Double 4" and Double 5" exposures.
  • Beaded Clapboard — Classic clapboard with a decorative bead detail for added refinement and character.
  • Dutchlap — A flat face with a notched shadow line. Classic New England character that complements Delaware's traditional home styles beautifully.

Key Technologies

RigidForm™
Reinforced nail hem for structural performance
PermaColor™
Lifetime fade protection built into every panel
STUDfinder™
Precision nailing for consistent installation
Class A Fire Rated
Meets all major building codes
MainStreet® Clapboard
✨ Premium

Cedar Impressions® Polymer Siding

The #1 rated polymer siding brand. Authentic cedar shake and shingle aesthetics with superior durability and absolutely zero maintenance. Made in the USA.

Warranty
Lifetime Limited
Made in the USA
PermaColor® · Transferable
Cedar Impressions® Shake & Shingle

Styles Available

  • Perfection Shingles (3G) — CertainTeed's latest generation. Clean, refined straight-edge shingles with superior aesthetics and simplified installation.
  • Sawmill Shingles — Realistic sawmill texture available in premium Ageless Cedar Color Blends. Reminiscent of early New England cedar craftsmanship.
  • Rough-Split Shakes — Deep woodgrain texture replicating hand-split cedar. Perfect for accent areas, dormers, and gable details.

Key Technologies

Molded Perimeter Lock™
Continuous perimeter locking for maximum security
HammerTapper™
Built-in hammer assist pads for easy installation
SureStop™
Prevents hard nailing that can compromise panels
Made in the USA
Insect, rot, and decay resistant polymer
🏗️ Modern Style

Board & Batten Vertical Siding

Bold, architectural vertical profile. One of America's oldest siding styles — reimagined in modern vinyl with the CedarBoards™ insulated option for added energy efficiency.

Warranty
Lifetime Limited
CedarBoards™ insulated option
available · Transferable

About Board & Batten

Board and batten alternates wide vertical panels with narrow strips (battens) covering the seams — a style with roots going back centuries in American architecture. Today CertainTeed's vinyl version delivers that same bold character without any of the wood maintenance.

  • CedarBoards™ Insulated — Foam-backed panels improve thermal performance and reduce energy costs
  • Deep dramatic shadow line and realistic woodgrain texture
  • Works beautifully as a full home application or mixed with horizontal profiles for architectural contrast on gables and dormers
  • Resistant to moisture, rot, insects, and decay
Board & Batten Vertical

Why Home Fortress

Your Siding Done
Right — Guaranteed

A great siding product is only as good as the installation behind it. CertainTeed's warranties require proper installation — and that's exactly what you get with Home Fortress every single time.

We're transparent about what your home needs, honest about costs, and committed to a finished result that looks exactly like what you envisioned — or better.

Free Estimates
Transparent, itemized quote — no hidden fees or surprises
🛡️
Lifetime Warranty
Manufacturer warranty backed by our installation guarantee
🏡
Family Owned
Middletown, DE — we treat every home like our own
🎖️
Veteran Discount
Military, veterans & first responders save on every project

Free Siding Estimate

We'll schedule a free on-site estimate within 24 hours.

📞 Call NowFree Estimate
⚡ 24/7 Emergency Storm & Leak Response — Delaware — Call Now: (302) 314-1025

Insurance Claim
Guide

Navigating a roofing insurance claim can feel overwhelming. Home Fortress has guided hundreds of Delaware homeowners through the process — the right way. Here's exactly what to expect from start to finish.

✔ We Meet Your Adjuster On-Site ✔ Scope of Loss Auditing ✔ Honest Damage Assessment 🏡 No Claim Filed Unless It's Legitimate
📞 (302) 314-1025

The Process

How Insurance Restoration
Actually Works

Every step below is how Home Fortress approaches every single claim — with honesty, documentation, and your best interest in mind.

01

Free On-Site Damage Assessment

Before anything else, we come to your home and assess the damage ourselves — at no cost to you. During this inspection we identify what shingle system is currently on your roof, whether it's still in production or has been discontinued, and most importantly, whether the damage is the result of a legitimate storm event or simply wear and tear over the years.

This step matters more than most homeowners realize. Some contractors will encourage you to file a claim regardless of what they find — just to generate work. That's not how we operate. If the damage isn't claim-worthy, we'll tell you straight. If it is, we'll document everything thoroughly and walk you through the next steps with clear, honest expectations.

💡 Document the damage yourself too — photos and videos with timestamps go a long way when working with your insurance company.
02

Filing the Claim

Once we've confirmed legitimate storm damage, it's time to contact your insurance provider and file the claim. You'll want to have your policy number ready. When you call, make sure you collect the following before hanging up:

  • Your claim number
  • Your assigned adjuster's name
  • Your adjuster's direct phone number and email
  • The expected callback timeframe

Typically, your adjuster will contact you within 24 to 48 hours to schedule a time to come out and assess the property. Keep in mind that insurance companies handle a high volume of claims — especially after major storms — so stay patient but stay on top of follow-ups. This is your claim and your home. Don't be afraid to follow up if you haven't heard back.

💡 Insurance carriers prefer to limit direct communication with contractors. It's important that you as the homeowner stay engaged and follow up directly with your adjuster throughout the process.
03

The Adjuster Visit — We're There With You

This is one of the most important steps — and one where having Home Fortress in your corner makes a real difference. We will meet your adjuster on-site during their inspection. We'll walk the roof together, review our damage documentation, point out every storm-related issue, and make sure nothing gets missed or overlooked.

Adjusters are professionals doing their job, but they're also representing the insurance company's interests. Having a certified contractor present — one who knows exactly what to look for and how to document it — ensures that the scope of damage is accurately represented from the start.

After the adjuster completes their inspection, they'll compile their findings and you can typically expect to hear back from your carrier within approximately one week with their decision.

💡 Be present during the adjuster visit if at all possible. The more you're involved, the smoother the process goes.
04

Claim Approval & Scope of Loss Review

If your claim is approved, the insurance company will issue a Scope of Loss report — a detailed breakdown of what they've agreed to cover and the dollar amounts assigned to each line item. This document is critical and most homeowners don't fully understand what's in it.

Home Fortress will audit that scope of loss report on your behalf. We review every line item to make sure the coverage issued is accurate, complete, and sufficient to do the job correctly. If anything is missing, underpaid, or incorrectly assessed, we'll work with your carrier to get it corrected before a single shingle comes off your roof.

💡 Never sign off on a scope of loss without having a trusted contractor review it first. Underpaid scopes are common — especially on older roofs.
05

Agreement & Project Start

Once we've reached an agreement with your insurance company on the scope and cost of the project, we schedule your installation. As the homeowner, your financial responsibility is typically limited to your deductible and the cost of any upgrades or additions you choose to make beyond what insurance covers — such as upgrading to a higher-tier shingle system or adding new accessories.

From there, our crew gets to work. We handle everything — material delivery, installation, cleanup, and a final walkthrough with you to make sure every detail meets our standard before we call the job complete.

A Few Tips for a Smooth Claims Process

📋

Be Honest

Always be straightforward with your insurance provider. Misrepresenting damage — or filing a claim for wear and tear — can result in denial or policy cancellation. File only when the damage is legitimate.

📞

Stay Communicative

Your insurance company handles thousands of homeowners. Be proactive, follow up regularly, and don't assume no news is good news. The squeaky wheel gets the grease.

Have Patience

This is not an overnight process. From the initial inspection to project completion, a well-handled insurance claim typically takes several weeks to a couple of months. Set the right expectations and the process will feel much smoother.

📸

Document Everything

From the moment you notice damage, start documenting. Photos, videos, dates, names, and conversations — keep a record of it all. This protects you throughout the entire process.

🤝

Partner With Experience

Home Fortress has worked extensively in insurance restoration and has partnered with carriers to get projects done correctly and efficiently. Experience matters when navigating a claim.

Approach It the Right Way

The contractors who push you to file a claim before they've even looked at your roof are not looking out for you. We assess first, advise honestly, and file only when it's the right call for your home.

Think You Have
Storm Damage?

Let us come out and give you an honest assessment — completely free. We'll tell you exactly what we see and what your options are.

📞 (302) 314-1025

Get Started

Free Storm Damage
Inspection

No cost, no pressure. We come out, assess your roof honestly, and walk you through exactly where you stand — before you ever call your insurance company.

✔ We Meet Your Adjuster ✔ Scope of Loss Auditing ✔ Most Customers Pay Deductible Only

Request Inspection

A Home Fortress specialist will contact you within 24 hours.

📞 Call NowFree Inspection